![]() ![]() Q8: When i open the software, i meet this prompt: "Unable to read value software\Mack Trucks, Inc\Common\Device ID". And software gives me this error prompt: "CRC error: the file C:\Program Files\IDSS\ images\2007icvch \processed\fullsize\fullb606.rra doesnt match the file in the setup's.cab file."Ī7: For this prompt, it is caused by two reasons: 1) You do not use the right way to load this software, follow the user manual to do it 2) Your system does not compatible this software. Q7: When i load Isuzu IDSS software, i am failed. For update, you need to send it back to us, we will repair it for you. We have state this information on the page. Q6: When i use this XTruck to connect the truck, power and data light keeps flashing, what's wrong?Ī6: Problem is that you update this XTruck. Q5: When i install the software ready, i start the engine, software prompt me error code 275.00, what's the meaning? As the photo shown:Ī6: Problem is that you do not installed the driver ready, so this software does not recognize the hardware. For J1939 Protocol, CAT model does not use yet. But for Cat engine, basically protocol is CDL, it is specially for CAT models. ![]() Up to now, this Nexiq only support CAT with J1939 and J1708 protocol. Nexiq is not very good at diagnose CAT too. You can use it to work on North American Isuzu. Our Isuzu software is North American version. Q4: I want to use this XTruck to work on Volvo Bus and Isuzu truck, but find that there is no communication between this two models, what is the problem? What about CAT?Ī4: Hardware of XTruck is not compatible with Volvo Bus, hardware does not support. (Note: please do not install the original software with our hardware.) And the device manager show and hide the USB-link drive.Ī3: This is because you install the original new driver and the XTruck is broken, you need to return back to us for repair. The "POWER" light" got on and the "DATA" & "FAULT" lights go on and off, on and off. I didn't have internet connection and I never tried to update the USB-Link. Q3: I followed the instructions step by step to install the drivers. There is the user manual in the package, please follow the manual and install the software in right way. Q2: Does your XTruck 125032 needs password when use this software?Ī: No. Q1: Can I update your XTruck 125032 USB Link? Where? How?Ī1: Sorry, please do not update XTruck 125032 USB Link, otherwise it will not work. ![]()
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